Fault reporting, tenant portals and booking for property companies
Fault reports with photos, a tenant portal and booking of laundry rooms and shared spaces, linked to your property system. For landlords and associations.
What usually gets in the way
Fault reports by phone and email
The tenant calls, someone writes it down and the job is passed on. After that nobody knows whether it was fixed.
The same questions every week
When is the plumber coming? Where's my lease? How do I book the laundry room? The answers exist, just not where tenants look.
Jobs without history
Without a history per flat and building, it's hard to see what keeps coming back and what it costs.
Systems that don't talk
Rent notices in one system, jobs in another and bookings on a sheet in the laundry room.
What we can build for you
Fault reports with photos
Tenants report on their phone with a photo and location, and the job goes straight to the right technician or contractor.
About Business systemsA portal for tenants
Lease, rent notices, building information and their own cases in one place, with BankID sign-in.
About Client portalsBooking laundry rooms and spaces
Laundry room, sauna, guest flat and common room are booked on the phone.
About Booking systemsWork orders for caretaking
Technicians see their jobs on the phone and log time, materials and photos on site.
About App developmentReports per building
Jobs, costs and response times per building, updated automatically.
About Automation & reports
Systems, standards and rules
- BankID
- Sweden's e-ID, for secure sign-in for tenants and members.
- Property systems
- Leases, units and tenants come from the system you already use, when it has an API.
- Fortnox and Visma
- Work the tenant pays for becomes invoicing data in your accounts.
- GDPR
- Tenant data is handled with access controls and kept no longer than needed.
- Text messages and email
- Notices about planned work and when a job is done.
How it works
Prototype and design system
Tell us what you want to build and we'll make a clickable prototype and a design system for it. Free, so you see what you get before you decide. If a project doesn't need a prototype, we do a free audit or workshop instead.
Needs, requirements and plan
We go through how you work today and what gets in the way. It becomes a requirements document and a plan where what makes the biggest difference gets built first, and a proposal with a fixed price per stage.
Kickoff workshop
Us, you and the people who'll use it, in one room. We agree what's included and walk out with a plan and the first stage under way.
Follow-up
We build in short rounds with a demo after each. After launch we follow up against the goals and improve what matters most.
Why a micro studio?
Property companies and housing associations often have one thing that causes more trouble than everything else, like fault reporting or bookings. We start there, build something that works and connect it to what you already have. You don't need to replace the whole system to sort out one part.
We are three people: Christos Potamitis, Olof Öhrn and Max Rosberg Somerlock. The people you meet in the first meeting are the same three who design, build and run it afterwards.
The same people all the way
Olof is your contact from the first meeting through the whole project, and the three of us work so closely that what you tell us reaches the people who build.
Quick decisions
Questions get quick answers and decisions get made in the meeting. You talk directly to whoever can answer, not someone who has to go and ask.
A fixed price per stage
The project is split into stages with a fixed price for each. You know what the next step costs before it starts, and you can change direction between stages.
A network for the rest
What we don't do ourselves, such as IT operations and infrastructure, is done by hand-picked partners. You still have one contact: us.
It also sets a limit, and we're honest about it. We take on a few projects at a time, and if we're not right for yours, we'll tell you on the first call.
Frequently asked questions
- A tenant portal is a signed-in page where tenants find their lease, rent notices, building information and their own cases. It means fewer calls and emails to the property manager.
- Yes. BankID is the most common way to sign in securely in Sweden, and it works for the portal, fault reporting and bookings.
- Yes. Booking shared spaces, reporting faults and informing members work the same way for an association as for a property company. The solution is scaled to your size.
- No. The portal and fault reporting connect to the system you have, so tenants and units only need to exist in one place.
Tell us how you work today
A first conversation costs nothing. We listen, ask questions and tell you honestly whether and how we can help.