Work order system on the phone for trades and field service
Work orders, scheduling, time and materials on the phone, from the first call to an invoice with ROT tax relief, built around how your technicians work.
What usually gets in the way
Jobs that live on someone's phone
Requests arrive by phone, text and email, and the schedule is in one person's head. If they're off sick, nobody knows who should be where.
Time and materials lost on the way
What gets written on a note in the van doesn't always reach the office. What doesn't reach the office never gets invoiced.
Missing ROT details
Personal ID numbers, property designations and labour costs have to be right for the ROT tax relief to go through. Anything missing means another call to the customer.
Customers asking when you'll arrive
The customer calls the office, and the office calls the technician. A simple text would have done.
What we can build for you
Work orders on the phone
The job with address, description and contact details. The technician logs time, materials and photos on site.
About App developmentJob scheduling
See who is where and assign new jobs in a calendar, without calling around.
About Business systemsChecklists and customer sign-off
Checklists, photos and the customer's signature are saved on the work order, so you can show what was done.
About App developmentFrom work order to invoice
Finished jobs become invoicing data in Fortnox or Visma, with ROT and RUT details when they're needed.
About IntegrationsBookings and requests on your website
Customers book a service visit or send a request on your website, and it arrives as a job straight away.
About Booking systems
Systems, standards and rules
- ROT and RUT
- Sweden's tax relief for home repairs and services. The details are collected on the work order, not when the invoice goes out.
- Fortnox and Visma
- Customers, items and invoicing data sync, so they only live in one place.
- E numbers and RSK numbers
- Items from your wholesaler's price file, with the industry's own numbers for electrical and plumbing products.
- Staff register
- If you work on construction sites, the Swedish Tax Agency's rules apply. Check-in can live in the same app as your work orders.
- Text messages and email
- Automatic updates for the customer: booking confirmed, technician on the way, job done.
- BankID
- Sweden's e-ID. The customer can accept a quote or sign off a finished job with it.
How it works
Prototype and design system
Tell us what you want to build and we'll make a clickable prototype and a design system for it. Free, so you see what you get before you decide. If a project doesn't need a prototype, we do a free audit or workshop instead.
Needs, requirements and plan
We go through how you work today and what gets in the way. It becomes a requirements document and a plan where what makes the biggest difference gets built first, and a proposal with a fixed price per stage.
Kickoff workshop
Us, you and the people who'll use it, in one room. We agree what's included and walk out with a plan and the first stage under way.
Follow-up
We build in short rounds with a demo after each. After launch we follow up against the goals and improve what matters most.
Why a micro studio?
A service company with five or fifteen technicians needs a tool that fits how they plan, not a giant platform that needs its own administrator. We build what's needed and add more as you grow.
We are three people: Christos Potamitis, Olof Öhrn and Max Rosberg Somerlock. The people you meet in the first meeting are the same three who design, build and run it afterwards.
The same people all the way
Olof is your contact from the first meeting through the whole project, and the three of us work so closely that what you tell us reaches the people who build.
Quick decisions
Questions get quick answers and decisions get made in the meeting. You talk directly to whoever can answer, not someone who has to go and ask.
A fixed price per stage
The project is split into stages with a fixed price for each. You know what the next step costs before it starts, and you can change direction between stages.
A network for the rest
What we don't do ourselves, such as IT operations and infrastructure, is done by hand-picked partners. You still have one contact: us.
It also sets a limit, and we're honest about it. We take on a few projects at a time, and if we're not right for yours, we'll tell you on the first call.
Frequently asked questions
- A work order describes a job: what needs doing, where, for whom and by whom. It also collects time and materials, so the right things end up on the invoice.
- Customer and address, what needs doing, who does it, the time and materials used, and the customer's sign-off when the job is done. For ROT tax relief you also need the customer's personal ID number and property designation.
- A work order system keeps every job in one place: new requests, scheduled jobs, work in progress and what's ready to invoice. Technicians see their jobs on the phone and the office sees how everything is going.
- It can be built that way. The technician logs work as usual in a basement or out in the countryside, and the data is sent once the phone has signal again.
Tell us how you work today
A first conversation costs nothing. We listen, ask questions and tell you honestly whether and how we can help.